PArtnerships & Products

Provided by Newcastle Communications

NEC Corporation of America

As an Information and Communications Technology (ICT) leader in operation for 120 years, NEC is committed to bringing together and integrating its technology and expertise to create the ICT-enabled society of tomorrow.

NEC is enabling new approaches in how Communications and IT services are delivered and managed, so organizations can operate more safely and efficiently including delivering more engaging customer experiences.

Newcastle has been a value added reseller for NEC for products like the Univerge 3-C on-site telephone system, the SV9100 telephone system, and NEC’s new Univerge BLUE cloud solutions for telephony, call centers, unified communications, messaging, cloud collaboration, facial recognition system, data storage and managed services. 

 

Services Include

On Site VoIP Telephone System, Hosted VoIP telephone Systems, Traditional PBX telephone systems, Call Center Supplies and Software, Unified Communications Systems, Cloud Services, Messaging, Collaboration and Facial Recognition

RingCentral

By integrating voice, video, chat, contact center, and enterprise-class API solutions into one global, secure, reliable cloud communications platform, RingCentral makes people more connected and productive no matter where they are in the world.

Products

  • RingCentral

Services Include

Hosted VoIP telephone Systems and Cloud Services

Cybersafe

Cybersafe is a global security software vendor, providing mature, proven, standards-based solutions that enable true enterprise-class security for mission critical business applications – on the intranet or in the cloud. Cybersafe’s TrustBroker products leverage two decades of Kerberos expertise and existing infrastructures, such as Microsoft Active Directory – for authentication and key management, to lower costs and deliver exceptional return on investment. TrustBroker integrates seamlessly with solutions from leading vendors, including SAP and Sybase, to reliably deliver strong authentication, single sign-on and end-to-end protection of application data in transit.

Products

  • Trustbroker

Services Include

Cyber Security Services

Edge Communications

Edge provides an intelligent and proactive approach to the design, procurement, deployment, and management of complex networks, allowing customers to focus on their businesses, not on their technology platform. Through its diversified portfolio of products and services, Edge simplifies business information technology decision making, ownership and operation by providing all necessary network systems, services and skills. Edge transforms the customer experience by bringing passion, integrity, adaptability, reliability, accountability and unity into everything the company does.

Newcastle partners with Edge in most of the company’s cloud solutions and services.

Products

  • Edge

Services Include

Cloud Services and Cyber Security Services

Esker

Esker’s cloud platform is built to unlock strategic value in the cash conversion cycle. Using AI technologies, Esker transforms the way customers and suppliers interact with your organization, while promoting more productive and engaged employees.

Newcastle partners with Esker primarily in their cloud faxing technology and services.

Products

  • Fax on Demand
  • Cloud Faxing

Services Include

(Cloud) Fax Servers and Software and Cloud Services

InGate

Ingate Systems AB (publ) (556718-7819) is a Stockholm, Sweden, based high-tech company that designs and develops Firewall and Session Border Controller technology to bring global person-to-person multimedia real-time communication to everyone. SIP and WebRTC enables not only IP telephony but Unified Communications (UC) such as presence, Instant Messaging, video conferencing with telepresence quality and IP-PBX connections. With a history in security, Ingate offers enterprises of all sizes, service providers and carriers elegant solutions that make trusted SIP communications possible beyond the LAN. Ingate products are delivered both as hardware appliances as well as software for integration on to standalone servers or as applications for virtual machines. Ingate Systems AB recently merged with its Swedish sister company Intertex Data AB and now also offers firewalls, routers and accessmodems, CPEs for carrier volume deployments, with all the features and functions of the Ingate products for small business and home volume deployments.

 

Products

  • Fax on Demand
  • Cloud Faxing
  • SIParator

Services Include

(Cloud) Fax Servers and Software and Cloud Services

Metropolis

Newcastle partners with Metropolis’ OfficeWatch to create and deploy easy-to-use tracking and reporting software solutions that have a positive impact on the businesses we serve. Metropolis software helps organizations by offering them insight into their voice network so they can reduce costs, improve productivity, increase revenue, and minimize liability.

Newcastle partners with Metropolis in the deployment of their OfficeWatch solution.

Products

  • Office Watch

Services Include

Call Recording & Accounting

Microsoft (Cloud Service Partner)

The Microsoft Cloud Solution Provider Program (CSP) enables partners to directly manage their entire Microsoft cloud customer lifecycle. Partners in this program utilize dedicated in-product tools to directly provision, manage, and support their customer subscriptions. Partners can easily package their own tools, products and services, and combine them into one monthly or annual customer bill.

 

Products

  • Microsoft 365
  • Microsoft Teams

Services Include

Communications Systems

NVT Phybridge

NVT Phybridge is a leader in Power over Long Reach Ethernet solutions, using Modern LAN principles and SmartPathPoE technology to make IP connections simple, secure, and cost-effective. The award-winning CHARIoT series of long reach PoE switches help customers modernize to an IP-based network, transforming existing or new infrastructure into an IP path with power. NVT Phybridge is a North American-based technology company with global reach dedicated to practical innovation. Their number one priority is bringing innovative and affordable solutions to market that are technologically advanced as well as practical for the customer.

Products

  • PoE Switches

Open Text | XMedius

XMedius (acquired by OpenText) is a provider of secure information exchange and unified communication solutions. The company has decades of experience and patented technologies to transform secure and collaborative communication, enabling organizations to move more workloads to the cloud and unlock the information advantage. XMedius also provides innovative technologies to optimize the omnichannel customer experience and the connected business.

Newcastle partners with XMedius in the deployment of their XM Connect products and services.

Products

  • XM Connect
  • XM Fax
  • XM Cloud
  • CX-E
  • Rightfax

Services Include

On Site VoIP Telephone System, Voice Response systems & Voice Mail, Speech Recognition Systems, Call Center Supplies and Software, (Cloud) Fax Servers and Software, Unified Communications Systems, Cloud Services and Messaging

TPx

TPx is a premier Managed Services Provider, delivering unified communications, managed IT and network connectivity to over 50,000 customer locations across the country. TPx’s proven, industry-leading customer service focus has powered more than 17 years of uninterrupted growth for TPx – all driven by earned referral, not advertising.

Products

  • Ucx
  • TPx

Services Include

Hosted VoIP telephone Systems, Unified Communications Systems and Cloud Services

Trisys

Trisys first offered premier telephone call monitoring and workforce optimization products in 1984. Since then, their product portfolio and features have evolved from a standard call monitoring tool to a full call reporting suite and all-purpose call history application. Trisys’ decades-long commitment to excellence has led the company to receive nationwide industry awards and recognition. Their tens of thousands of loyal clients appreciate and depend on their products and reliability.

Products

  • Tapit

Services Include

Call Recording & Accounting