PArtnerships & Products
Provided by Newcastle Communications
Mitel
Supercharge your organization’s growth with unified communications, collaboration and customer experience technology. With Mitel’s next gen solutions, you can enable new ways of working, supporting your employees to call, chat & video securely — also stay connected regardless of whether they sit next to each other in the office, or remotely at home.
Products
Services Include
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NEC Corporation of America
As an Information and Communications Technology (ICT) leader in operation for 120 years, NEC is committed to bringing together and integrating its technology and expertise to create the ICT-enabled society of tomorrow.
NEC is enabling new approaches in how Communications and IT services are delivered and managed, so organizations can operate more safely and efficiently including delivering more engaging customer experiences.
Newcastle has been a value added reseller for NEC for products like the Univerge 3-C on-site telephone system, the SV9100 telephone system, and NEC’s new Univerge BLUE cloud solutions for telephony, call centers, unified communications, messaging, cloud collaboration, facial recognition system, data storage and managed services.
Services Include
On Site VoIP Telephone System, Hosted VoIP telephone Systems, Traditional PBX telephone systems, Call Center Supplies and Software, Unified Communications Systems, Cloud Services, Messaging, Collaboration and Facial Recognition
RingCentral
By integrating voice, video, chat, contact center, and enterprise-class API solutions into one global, secure, reliable cloud communications platform, RingCentral makes people more connected and productive no matter where they are in the world.
Products
- RingCentral
Services Include
Hosted VoIP telephone Systems and Cloud Services
Edge Communications
Edge provides an intelligent and proactive approach to the design, procurement, deployment, and management of complex networks, allowing customers to focus on their businesses, not on their technology platform. Through its diversified portfolio of products and services, Edge simplifies business information technology decision making, ownership and operation by providing all necessary network systems, services and skills. Edge transforms the customer experience by bringing passion, integrity, adaptability, reliability, accountability and unity into everything the company does.
Newcastle partners with Edge in most of the company’s cloud solutions and services.
Products
- Edge
Services Include
Cloud Services and Cyber Security Services
Esker
Esker’s cloud platform is built to unlock strategic value in the cash conversion cycle. Using AI technologies, Esker transforms the way customers and suppliers interact with your organization, while promoting more productive and engaged employees.
Newcastle partners with Esker primarily in their cloud faxing technology and services.
Products
- Fax on Demand
- Cloud Faxing
Services Include
(Cloud) Fax Servers and Software and Cloud Services
InGate
Ingate Systems AB (publ) (556718-7819) is a Stockholm, Sweden, based high-tech company that designs and develops Firewall and Session Border Controller technology to bring global person-to-person multimedia real-time communication to everyone. SIP and WebRTC enables not only IP telephony but Unified Communications (UC) such as presence, Instant Messaging, video conferencing with telepresence quality and IP-PBX connections. With a history in security, Ingate offers enterprises of all sizes, service providers and carriers elegant solutions that make trusted SIP communications possible beyond the LAN. Ingate products are delivered both as hardware appliances as well as software for integration on to standalone servers or as applications for virtual machines. Ingate Systems AB recently merged with its Swedish sister company Intertex Data AB and now also offers firewalls, routers and accessmodems, CPEs for carrier volume deployments, with all the features and functions of the Ingate products for small business and home volume deployments.
Products
- Fax on Demand
- Cloud Faxing
- SIParator
Services Include
(Cloud) Fax Servers and Software and Cloud Services
Metropolis
Newcastle partners with Metropolis’ OfficeWatch to create and deploy easy-to-use tracking and reporting software solutions that have a positive impact on the businesses we serve. Metropolis software helps organizations by offering them insight into their voice network so they can reduce costs, improve productivity, increase revenue, and minimize liability.
Newcastle partners with Metropolis in the deployment of their OfficeWatch solution.
Products
- Office Watch
Services Include
Call Recording & Accounting
GoTo
GoTo is the trusted partner for companies of all sizes to connect, collaborate, secure their workforces, and support employees and customers. Our portfolio of products, including GoTo Connect and Rescue, helps:
- People, by letting them work securely from wherever they need to, keeping them happy, safe, and productive.
- Businesses, by guaranteeing continuity in the face of disruptions, accelerating their ability to reduce costs and hit sustainability goals.
- Everyone, by delivering flexible tools built for navigating work and life easily.
Products
- GoTo Connect
- GoTo Rescue
Services Include
NVT Phybridge
NVT Phybridge is a leader in Power over Long Reach Ethernet solutions, using Modern LAN principles and SmartPathPoE technology to make IP connections simple, secure, and cost-effective. The award-winning CHARIoT series of long reach PoE switches help customers modernize to an IP-based network, transforming existing or new infrastructure into an IP path with power. NVT Phybridge is a North American-based technology company with global reach dedicated to practical innovation. Their number one priority is bringing innovative and affordable solutions to market that are technologically advanced as well as practical for the customer.
Products
- PoE Switches
Open Text | XMedius
XMedius (acquired by OpenText) is a provider of secure information exchange and unified communication solutions. The company has decades of experience and patented technologies to transform secure and collaborative communication, enabling organizations to move more workloads to the cloud and unlock the information advantage. XMedius also provides innovative technologies to optimize the omnichannel customer experience and the connected business.
Newcastle partners with XMedius in the deployment of their XM Connect products and services.
Products
- XM Connect
- XM Fax
- XM Cloud
- CX-E
- Rightfax
Services Include
On Site VoIP Telephone System, Voice Response systems & Voice Mail, Speech Recognition Systems, Call Center Supplies and Software, (Cloud) Fax Servers and Software, Unified Communications Systems, Cloud Services and Messaging
BigLeaf Networks
BigLeaf makes internet connectivity reliable, hands-off, and never a problem again
Bigleaf is creating a future where businesses and organizations never have to micro-manage their internet connectivity. Because internet reliability should just be a given, like electricity or clean water.
Products
Services Include
Trisys
Trisys first offered premier telephone call monitoring and workforce optimization products in 1984. Since then, their product portfolio and features have evolved from a standard call monitoring tool to a full call reporting suite and all-purpose call history application. Trisys’ decades-long commitment to excellence has led the company to receive nationwide industry awards and recognition. Their tens of thousands of loyal clients appreciate and depend on their products and reliability.
Products
- Tapit
Services Include
Call Recording & Accounting
